SAP Knowledge Base Article - Public

2814539 - How to create deep link to SAP Jam content when using SSO?


  • How to create a deep link to an SAP Jam content when I have SSO enabled?

  • How to bypass SF or SSO login page when accessing an SAP Jam document link?


SAP Jam Collaboration

Reproducing the Issue

  1. Find a file on SAP Jam where you would like to share
  2. Copy the link from the URL
  3. Send an e-mail to your users with that link (e.g.:
  4. User will click the link to access the document
  5. The system will redirect the user to the SSO login page instead of going directly to the document
  6. Once the user is authenticated on SF and clicks on the link again, this time, the system goes to the correct page


This happens when your SAP SuccessFactors instance is set up with SSO and the user is not logged into it (or authenticated at the IdP).


SAP Jam content/page URLs that end with an Identifier are deeplinks to said content or page.


jam deeplink, deep link, sso deeplink, relaystate, relay state, sso, idp redirect , KBA , LOD-SF-JAM-EML , Email Notification Issues , LOD-SF-PLT-DEP , Deeplink , How To


SAP Jam Collaboration all versions