SAP Knowledge Base Article - Public

2814543 - Message "Authentication Error. Access Denied" received when accessing Recruiting Posting - Recruiting Posting


When clicking on Manage Recruiting Posting, the message Authentication Error. Access denied. is being received. The user permissions were reviewed according KBA 2761517

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Recruiting Posting

Reproducing the Issue

  1. In SuccessFactors instance, go to Admin Center
  2. Go to 'Manage Recruiting Posting'
  3. You will receive the message "Authentication Error. Access denied."


The possible reason is that the user is not synced yet to Recruiting Posting. There could be a misconfiguration in Recruiting Posting backend as well.


Please wait until the next automatic users sync is launched (every day at 5 am CET) if you are implementing Recruiting Posting and you are getting this error for all users. If this issue affects only one or few users, you can use the manual user synchronization (3151632 - New Manual User Synchronization in Recruiting Posting from Manage Recruiting Posting to sync the users.

If the issue persists, please submit an case to the Support.

For Support Engineers, please check the Internal Memo.

See Also

2761517 - How to grant Recruiting Posting permissions through Admin Center - Recruiting Posting

2770243 - SSO users synchronization frequency - Recruiting Posting


permission denied, rpo, manage recruiting posting, manage job board posting, authentication error, access denied, error , KBA , LOD-SF-RPO-INT , Integration & Int Services with RCM, EC etc , Problem


SAP SuccessFactors Recruiting Posting all versions