SAP Knowledge Base Article - Public

2814586 - SEB External Event Authentication - SuccessFactors Integrations


While using Internet Explorer, you are trying to set/change the authentication type on the SEB External Event on the Event Notification Subscription, however the fields are not available for changes nor deletion and the pop-up screen becomes unresponsive.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SuccessFactors BizX - all versions

Reproducing the Issue

 1. When trying to configure the Authentication type it is not possible to select the picklist options;


2. It also not possible to delete the Event Notification Subscription.


Please test using a different browser such as Google Chrome or Mozilla Firefox.

The configuration of this feature should be available.

See Also

Find out more on the supported browsers and configurations on the KBA: 2295659 - Browser support - What browsers are supported - SAP SuccessFactors


IE; SEB External Event; Authentication type; Chrome; Firefox; Event Notification Subscription; Picklist not available; Unable to pick Authentication type; Unable to delete event notification; , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT-HCI , Standard SF to 3rd Party CPI (HCI) Content , Problem


SAP SuccessFactors HXM Suite all versions