SAP Knowledge Base Article - Preview

2814663 - Error "The saved document is not a PDF file" - "Display * is not possible" - SAP S/4HANA Cloud Public Edition

Symptom

  • When displaying an output item, the following error occurs: 
    "The saved document is not a PDF file. Display is not possible." or "The 'Display Document' action is not possible because the saved document isn't  a PDF file."

  • The Display button is disabled.

    Disabled button.png

Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP S/4HANA Output Management
  • SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

PDF, PCL, format, maintain print queues, pdf, output item, billing, invoice, delivery, outgoing checks, physical inventory, OPD, Print Queue, Manage Outbound Deliveries, Manage Outgoing Checks, Format: PCL 5c (Color), pick list, picking list, delivery note, Display Document, "saved document isn't a PDF file", "saved document is not a PDF file", Packanweisung, PICKING_LIST, "Display * is not possible" , KBA , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-GF-OC , Output Control Billing , Problem

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