Symptom
While assigning custom tile to groups using the Manage Home Page functionality, it is not possible to reference the groups created via Manage Employee Groups or Options > Groups.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Admin Center > Manage Home Page > Add Custom Tile or Edit an existing Custom Tile.
- In the "Assignments" section, check the groups listed in the dropdown "Show Tile for this Group".
- You cannot find the groups created via options > groups in this dropdown.
- In the "Assignments" section click the "Add" button and create a group.
- Go to options > groups. The newly created group of custom tile doesn't appear here.
Resolution
- This is an expected behaviour.
- The groups created via the "Add" button in "Assignments" section of custom tile will be displayed in the assignments dropdown only.
- This uses the same set of filters as your Dynamic Groups but the groups created here will not appear in the "options -> groups" and vice versa.
See Also
https://launchpad.support.sap.com/#/notes/2596546 - How to assign & update a Custom Home Page Tile to a specific user / group - RBP
Keywords
Custom tile groups, groups, dynamic groups, show tile for this group, custom tile, assign tile to group, employee groups. , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT-DYG , Dynamic Groups (My Groups - Not RBP) , Problem
Product
SAP SuccessFactors HCM Core 1905 ; SAP SuccessFactors Platform 1905