Symptom
Your BusinessRole has access rule "4 - Employee (excluding active territory assignment)" maintained for opportunities. However, you can view opportunities of other employees, too.
Environment
SAP Cloud for Customer
Reproducing the Issue
Prerequisite: your user is assigned with a Business Role with restriction rule 4 maintained for opportunities.
- Go to the Sales Work Center.
- Go to the Opportunities View.
Result: the list of opportunities you see includes opportunities you are not the owner of.
Cause
If you are also a Sales Employee of an opportunity, you can access it.
Restriction rule 4 will allow you to view all opportunities where you are owner and those, where you are maintained as Sales Employee.
Resolution
This is the expected system behavior.
In the below example, user 'abcd xyc' can access the opportunity due to their role as Sales Employee.
Keywords
Opportunities, Business Role, Sales Rep, Restriction Rule 4, Owner, Access Restriction , KBA , opportunity, business role, rule 4, , employee, sales employee, owner , LOD-CRM-OPP , Opportunity Management , Problem