SAP Knowledge Base Article - Public

2814910 - Unexpected Results For Opportunities With Access Right Restriction Rule 4 - Employee (excluding active territory assignment)


Your BusinessRole has access rule "4 - Employee (excluding active territory assignment)" maintained for opportunities. However, you can view opportunities of other employees, too.


SAP Cloud for Customer

Reproducing the Issue

Prerequisite: your user is assigned with a Business Role with restriction rule 4 maintained for opportunities.

  1. Go to the Sales Work Center.
  2. Go to the Opportunities View.

Result: the list of opportunities you see includes opportunities you are not the owner of.


If you are also a Sales Employee of an opportunity, you can access it.

Restriction rule 4 will allow you to view all opportunities where you are owner and those, where you are maintained as Sales Employee.


This is the expected system behavior.

In the below example, user 'abcd xyc' can access the opportunity due to their role as Sales Employee.



Opportunities, Business Role, Sales Rep, Restriction Rule 4, Owner, Access Restriction , KBA , opportunity, business role, rule 4, , employee, sales employee, owner , LOD-CRM-OPP , Opportunity Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions