Symptom
When create a benefit and select Nominee Relevant as No system maintain Nominee / Dependents section into benefit enrollment UI
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Go to Benefits Admin Overview
- Create or edit Benefit Insurance Plan Type
- Into Step 8: Specify Insurance Plan Details ( if Benefit Type is Insurance)
- Select Nominee Relevant as No
- Check Benefit Enrollment screen and Dependents / Nominees will be available to select
Cause
Currently its an expected system behavior.
Resolution
The fields will be visible and system will not allow to select a nominee and save. It will throw a valid error message.
Keywords
nominee/dependents relevant ui configuration inteface screen , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions