SAP Knowledge Base Article - Public

2814933 - Nominee Relevant are still available in UI

Symptom

When create a benefit and select Nominee Relevant as No system maintain Nominee / Dependents section into benefit enrollment UI

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

  1. Go to Benefits Admin Overview
  2. Create or edit Benefit Insurance Plan Type
  3. Into Step 8: Specify Insurance Plan Details ( if Benefit Type is Insurance)
  4. Select Nominee Relevant as No
  5. Check Benefit Enrollment screen and Dependents / Nominees will be available to select

2019-07-11_9-05-26.jpg

Cause

Currently its an expected system behavior.

Resolution

The fields will be visible and system will not allow to select a nominee and save. It will throw a valid error message.

Keywords

nominee/dependents relevant ui configuration inteface screen , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions