SAP Knowledge Base Article - Public

2815088 - Items not showing on the Learning Plan - LMS

Symptom

If you go to Learning Administration > Users > Assigned Items, there are items listed. However, if you go to the Users Learning Plan, the items are not displaying

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

1.) Learning Administration > Users > Assigned Items, there are items listed

2.) Go to the Users Learning Plan > these items are not displaying

Cause

Items are set to Inactive

Resolution

1.) Learning Administration

2.) Learning

3.) Item

4.) Search for the Item

5.) View All

6.) Active: NO - please set to YES

Keywords

items not displaying on the Learning Plan , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905