Symptom
If you go to Learning Administration > Users > Assigned Items, there are items listed. However, if you go to the Users Learning Plan, the items are not displaying
Environment
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
1.) Learning Administration > Users > Assigned Items, there are items listed
2.) Go to the Users Learning Plan > these items are not displaying
Cause
Items are set to Inactive
Resolution
1.) Learning Administration
2.) Learning
3.) Item
4.) Search for the Item
5.) View All
6.) Active: NO - please set to YES
Keywords
items not displaying on the Learning Plan , KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905