2815106 - Error "Error [Server]: getLov - Start LOV iterator failed; MsgClass" when creating a story with variable prompt based on a Live Universe Connection in SAP Analytics Cloud (SAC)

The following error message occurs when creating a story with variable prompt based on a Live Universe Connection in SAP Analytics Cloud (SAC)

• Error [Server]: getLov - Start LOV iterator failed; MsgClass

• restsrv trace shows:

ERROR:C3_DSL_LOVIterator:*** cdbLOVdsRefreshableIterBase::DoRefreshLov failed *** [kc3dslds_lov.cpp;1752

• BOE Live Data Connect trace shows:
  

Text: failed to register service WorkgroupRepoProxyConsumptionSecurityService

Text: failed to register service OfflineRepoProxyConsumptionSecurityService

Text: failed to register service InprocClientRepoProxyConsumptionSecurityService

Text: failed to register service InprocServerRepoProxyConsumptionSecurityService

Text: failed to register service HttpRepoProxyConsumptionSecurityService

• Chrome Developer Tool network trace shows:

"StackTrace": "======== Exception Info\n¤¤¤ Message :\n The following database error occurred: (CS) \"Unable to bind to Configuration object\" . For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)\n¤¤¤ Code error :\n 0\n¤¤¤ Function :\ninit in DocCube.cpp:356\n¤¤¤ Stack trace :\n @00007FFA5FAC7313 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\resttools.dll\n@00007FFA5FAC73B2 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\resttools.dll\n@00007FFA5FAC6ADE from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\resttools.dll\n@00007FFA5DED3C69 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FFA5DED84A7 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FFA5DE8BF82 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FFA5DE7FB81 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FFA5DE4E3F1 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FFA5DE4074B from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\driver_InA.dll\n@00007FF731D312B6 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\restsrv.exe\n@00007FF731D1D4F2 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\restsrv.exe\n@00007FF731D1BBC0 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\restsrv.exe\n@00007FFA4FF84407 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\PocoNet.dll\n@00007FFA4FFCBF03 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\PocoNet.dll\n@00007FFA4FFCC901 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\PocoNet.dll\n@00007FFA504341A7 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\PocoFoundation.dll\n@00007FFA50431D83 from K:\\usr\\sap\\tomcat\\webapps\\sap#boc#ina\\bin\\SAP BusinessObjects Enterprise XI 4.0\\win64_x64\\PocoFoundation.dll\n@00007FFA7C4884D4 from C:\\Windows\\System32\\KERNEL32.DLL\n@00007FFA7EACE851 from C:\\Windows\\SYSTEM32\\ntdll.dll\n\n======== End Exception Info\n",
"Number": 0,
"Text": "The following database error occurred: (CS) \"Unable to bind to Configuration object\" . For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)",
"ExceptionClass": "class TracedExceptionDocCube.cpp (line:'356')"

• SAP Analytics Cloud 2019
• BOE Live Data Connect 2.0.2
• SAP BusinessObjects BI Platform 4.2 SP5 Patch 6
• HANA 2.0 SP3

1. Create a Live Data Connection to BI Universe connecting to HANA 2.0 system.
2. Create a model based on the above Live Data Connection, and drag a variable prompt in the filter.
3. When creating a story based on the above model, click the prompt dropdown list.
4. It returns the error "Error [Server]: getLov - Start LOV iterator failed; MsgClass".

Install the latest available LUC component which is BOE Live Data Connect 3.0.

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