SAP Knowledge Base Article - Public

2815117 - How to - Update Workers' Company Policy Number for California Wage Form (WTPA) - Onboarding 1.0

Symptom

Update the California Wage Form with new workers' company policy number and carrier name

Environment

SAP SuccessFactors Onboarding 1.0 All Versions

Reproducing the Issue

Cause

Carrier Name and Company policy number have changed

Resolution

Contact SAP SuccessFactors Cloud Product Support

Please reach out to SAP SuccessFactors Cloud Product Support in SAP for Me via SAP Expert Chat or Support case. In addition, follow the template when creating an case and provide the necessary information below:

  • Subject: KBA 2815117 - How to - Update Workers' Company Policy Number for California Wage Form (WTPA) - Onboarding 1.0
  • Component: LOD-SF-OBD-ADM

Problem Description:

  1. BizX Company ID 
  • [Insert affected instance]
  1. Onboarding Account ID
  • [Insert which onboarding process to be updated]
  • [New Policy Number and Carrier Name]

May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)

With your approval, accessing your system environment you agree for the actions we will take below.

  1. Update the Company Policy Number and Carrier Name in the backend of Onboarding

See Also

NA

Keywords

WTPA, Company Policy Number, California Wage Form , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding all versions