Symptom
You are searching for a Purchase order or shopping cart and its not found in the system.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase request and orders work center
-
Go to Purchase order
-
Show all purchase orders
-
Search for respective purchase order
You will get no results.
or
- Go to Home work center
- Go to Self service view
- Click on Track my shopping carts
- Choose Shopping cart open, shopping carts-open for confirmation and shopping carts-completed, each one at a time and then
- Search for respective shopping cart
You will get no results.
Cause
Purchase order was deleted when it was in status In preparation or In revision.
This details are applicable for shopping cart as well.
Resolution
You cannot find such purchase orders in the system any where, so you will have to create new Purchase order.
This details are applicable for shopping cart as well.
Keywords
Purchase order not found, deleted purchase order, Purchase order disappeared,shopping cart not found, deleted shopping cart,shopping cart disappeared,could not find shopping cart,could not find Purchase order , KBA , purchase order not found , purchase order disappeared , deleted purchase order , SRD-SRM-PRO , Purchase Requests and Orders , AP-POP-PO , Purchase Order , AP-REQ-IR , Internal Request , Problem