SAP Knowledge Base Article - Preview

2815362 - ASE freezes, does not accept new connections and existing connections hang. SAP ASE

Symptom

  • The ASE will freeze and not accept any new connections while existing connections are unresponsive.
  • pstack or gstack on the currently running threads indicate calls to routines kaalrmintr, uaremove or uasetalarm.


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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • SAP Adaptive Server Enterprise (ASE) for Business Suite
  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE)

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0 Cluster Edition ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.0 ; Sybase Adaptive Server Enterprise Cluster Edition 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.7

Keywords

CR819692, CR#819692, alarms, SIGALRM, uasetalarm,kaalrmintr, uaremove , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Bug Filed

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