SAP Knowledge Base Article - Public

2815601 - E-Mail Reminders for Time Approvals Not in Recipient's Preferred Language


You have scheduled a job to send e-mail reminders of pending time approvals to managers and/or time administrators, but the e-mails being sent are not in the user's preferred language (i.e. e-mails in German for users with language set as English).


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Reproducing the Issue

  1. Go to the Time Administration work center.
  2. Under Common Tasks, access the Reminders for Time Approvals view.
  3. If there are no reminders available, click New Reminder.
  4. Input the relevant information in the creation pop-up and click Ok.
  5. Now, select a reminder in the list and click Schedule Reminder.
  6. Set up one of the scheduling options available, then click Save and Close.
  7. Once the job runs as scheduled, e-mail reminders will be sent to the relevant parties.
  8. Checking the e-mail's body, you can see that the language does not match the recipient's language.


The language of the e-mail reminder is not defined according to the recipients, but is rather according to the user who scheduled the run. The language configuration can be checked using the following steps:

  1. Log into the system with the credentials of the user which created the reminder run.
  2. At the top-right corner, click on the user's icon.
  3. Select My Settings.
  4. In the Regional Settings tab, you can find the Language field.


Please create a new reminder run with a user whose defined language settings match the language of the users targeted for receiving e-mail reminders of time approvals.


Reminders for Time Approvals, Language, E-Mail Reminder, Schedule Run, Time Administration , KBA , SRD-HR-TLM , Time and Labour Management , How To


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