SAP Knowledge Base Article - Preview

2815876 - DNS Caching leads to SAP Cloud Connector connection issues


SAP Cloud Connector (SCC) to the SAP Cloud Platform (SCP) connection fails and a change in IP is noticed in the trace files (ljs_trace.log file):

For example:

''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' send message of type 4 with size 4,680 over tunnel channel [id: 0x6149ab89, L:/ -]. Tunnel id: "account:///..."| #Unable to handshake with notification server$AnnotatedConnectException: Connection timed out:



  • SAP Cloud Connector
  • Release Independent


SAP Business Technology Platform 1.0 ; SAP Connectivity service 2.0


Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access large datasets AlwaysCompressed , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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