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2815876 - DNS Caching leads to SAP Cloud Connector connection issues

Symptom

Connection from SAP Cloud Connector(SCC) to SAP BTP Cloud Platform fails, upon checking SCC trace (ljs_Trace.log/scc_core.trc) it's perceived an IP address change according to below:


   #TRACE#com.sap.core.connectivity.tunnel.core.Tunnel#metering-scheduler-111-1#0x00000000#Will send message of type 4 with size 4,680 over tunnel channel [id: 0x6149ab89, L:/<LocalIpAddress>:<LocalPort> - R:connectivitynotification.cf.ap10.hana.ondemand.com/54.79.5.6:443]. Tunnel id: "account:///..."|

   #ERROR#com.sap.core.connectivity.tunnel.client.notification.NotificationClient#notification-client-100-5# #Unable to handshake with notification server connectivitynotification.cf.ap10.hana.ondemand.com/3.105.155.106:443 io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Cloud Connector(SCC) older than 2.12.

Product

SAP BTP, Neo environment 1.0 ; SAP Connectivity service 2.0

Keywords

AlwaysCompressed, DNS, IP, IP Addresses, IP address, hostname, host, change, deviate, new ip, proxy, SCC, BTP, SCC, cloud connector, CC, connector, com.sap.core.connectivity.tunnel.core.Tunnel, tunnel, subaccount, sub-account, sub account, tenant, timeout time out, timed out, hana.ondemand.com, cf10, cf, Neo, cloud foundry, DNS, network, name resolution, name translation , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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