Symptom
Connection from SAP Cloud Connector(SCC) to SAP BTP Cloud Platform fails, upon checking SCC trace (ljs_Trace.log/scc_core.trc) it's perceived an IP address change according to below:
#TRACE#com.sap.core.connectivity.tunnel.core.Tunnel#metering-scheduler-111-1#0x00000000#Will send message of type 4 with size 4,680 over tunnel channel [id: 0x6149ab89, L:/<LocalIpAddress>:<LocalPort> - R:connectivitynotification.cf.ap10.hana.ondemand.com/54.79.5.6:443]. Tunnel id: "account:///..."| #ERROR#com.sap.core.connectivity.tunnel.client.notification.NotificationClient#notification-client-100-5# #Unable to handshake with notification server connectivitynotification.cf.ap10.hana.ondemand.com/3.105.155.106:443 io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: |
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Environment
SAP Cloud Connector(SCC) older than 2.12.
Product
Keywords
AlwaysCompressed, DNS, IP, IP Addresses, IP address, hostname, host, change, deviate, new ip, proxy, SCC, BTP, SCC, cloud connector, CC, connector, com.sap.core.connectivity.tunnel.core.Tunnel, tunnel, subaccount, sub-account, sub account, tenant, timeout time out, timed out, hana.ondemand.com, cf10, cf, Neo, cloud foundry, DNS, network, name resolution, name translation , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem
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