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2816123 - Data Services Designer crashes after logging onto the local repository on BCGCBPRO2430u140.dll

Symptom

System Exception <ACCESS_VIOLATION> occurred. Process dump option is off. Process is not dumped.

Call stack:
0x00000000803DCA9D, CBCGPToolBar::UpdateTooltips()+0173 byte(s)
0x00000000803D0082, CBCGPToolBar::AdjustLocations()+1602 byte(s)
0x00000000803CF9F1, CBCGPToolBar::AdjustLayout()+0577 byte(s)
0x00000000803D448F, CBCGPToolBar::LoadState()+0591 byte(s)
0x00000000804B7939, CBCGPWorkspace::LoadState()+0697 byte(s)
0x000000008018F5BD, CBCGPFrameImpl::OnLoadFrame()+0045 byte(s)
0x000000008024385B, CBCGPMDIFrameWnd::LoadFrame()+0107 byte(s)
0x000000007D00F4AD
0x000000007D0338DF
0x000000007D035623
0x000000009403AF50
0x000000007D03EA17
0x00000000DC952D34, BaseThreadInitThunk()+0020 byte(s)
0x00000000DD370C51, RtlUserThreadStart()+0033 byte(s)
Registers:
RAX=0000000000000000 RBX=00000000B70105A8 RCX=00000000B7011740 RDX=0000000000000000 RSI=0000000000000000
RDI=0000000000000001 RBP=000000006C9ED230 RSP=000000006C9ECED0 RIP=00000000803DCA9D FLG=0000000000010202
R8=00000000B1923720 R9=0000000000008000 R10=00000000DEC99600 R11=000000006C9ECD10 R12=0000000000000022
R13=00000000DE794FC8 R14=0000000000000343 R15=00000000B70105A8
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00000001803DCA9D 01:00000000003DBA9D C:\Program Files (x86)\SAP BusinessObjects\Data
Services\bin\BCGCBPRO2430u140.dll

======================

  • Designer error: "AL_Designer DLL has stopped working"
  • Windows Event Viewer ->application log has errors
  • Faulting application name: AL_Designer.exe, version: xxxx, time stamp: xxxx
    Faulting module name: BCGCBPRO2430u140.dll, version: xxxx, time stamp: xxxx


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Environment

  • SAP Data Services Designer Client 4.2 and higher
  • Windows 10
  • Windows Server 2016

Product

SAP Data Services 4.2 ; SAP Data Services 4.3

Keywords

BCGCBPRO2430u140.dll, ACCESS_VIOLATION, DS, DSMC, CMS, repo, DS repo, local, password, logon, login, exception, errorlog, dll, crash, crashes, shutdown, BODS, BODI , KBA , EIM-DS-DES , User Interface/Designer , Problem

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