SAP Knowledge Base Article - Preview

2816159 - Tickets Created via SOAP (ServiceRequestIn) Shows Scrambled Interactions in Fiori

Symptom

When trying to create a ticket via SOAP using the web service ServiceRequestIn in Fiori, the ticket description appears scrambled within the Interactions.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Odata; SOAP; Ticket; Interactions; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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