SAP Knowledge Base Article - Preview

2816221 - Error: 'Logon Failed. SNC name of the partner system not in ACL system.' when refreshing a report based off an SAP data source in Crystal Reports

Symptom

  • Fail to logon to an SAP System.
  • In Crystal Reports, when refreshing a report based off an SAP BW System, or SAP ERP System, it fails with the error:
         
       "Logon failed.
        Details: SNC name of the partner system not in ACL system"


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016 
         
  • SAP BW 7.4
  • SAP BW 7.5

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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