SAP Knowledge Base Article - Preview

2816486 - Getting HTTP 400 Bad Request after clicking [...] to view prompt while viewing Crystal Report or Web Intelligence Document


  • While viewing a crystal report or Web Intelligence document with parameter/ Prompt, clicking button […] gives error "HTTP 400 Bad Request - The webpage cannot be found"
  • The issue is seen after upgrading BI platform to BI 4.2 SP7 or higher version.
  • Issue occurs with both CMC/BI Launchpad.
  • The issue is seen in Internet Explorer as well as in Google Chrome browsers

HTTP400BadRequest (003).png



  • SAP BusinessObjects Business Intelligence Platform 4.2 Service Pack 7 Patch x
  • All Supported Operating System.


SAP BusinessObjects Business Intelligence platform 4.2


  HTTP 400, Bad Request,CR2016, Crystal reports, HTTP, select, choose, prompts, view, webi, upgrade , KBA , BI-BIP-INV , InfoView, BI launch pad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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