SAP Knowledge Base Article - Public

2816601 - Manager was rehired/transferred via job history but Direct Reports not updated with new manager - Employee Central

Symptom

A manager was rehired via Job History in a parent position but the subordinates manager remains the previous manager.

Manage-Rehired.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Central
  • Position Management
  • Hire/Rehire Wizard

Reproducing the Issue

  1. Go to Inactive employee
  2. Go to Job Information -> Clock
  3. Click on Insert a New Record
  4. Choose Rehire event & event reason 
  5. Insert a desire parent position with direct reports
  6. Click to Save it.

Result: Direct reports Job Information are not updated with the new manager.

Cause

This is the expected behavior as system does not support rehire actions via history, then the position management will not update the Manager in subordinates Job Information.

Resolution

Perform rehire process via Add New Employee Wizard or Rehire Inactive Employee as is the supported tool for rehire inactive employees.

Keywords

direct reports not updated, direct reports not updated after rehire manager, subordinates not update job information with new manager, manager, new manager in position, direct reports remains old manager, , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions