Symptom
Is [[CANDIDATE_FULL_NAME]] supported in Offer Letter Templates?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Create an Offer Letter to a candidate
2. In the Offer Letter, use token [[CANDIDATE_FULL_NAME]]
3. Token will not work
Cause
[[CANDIDATE_FULL_NAME]] is not supported in Offer Letter Templates.
Resolution
If you want to use a token to show the full name of the candidate, the supported token is [[CANDIDATE_PROFILE_NAME]].
This will work for Offer Letter Templates. Please see screenshot below.
See Also
Keywords
[[CANDIDATE_FULL_NAME]] , [[CANDIDATE_PROFILE_NAME]] , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To