SAP Knowledge Base Article - Public

2816633 - [[CANDIDATE_FULL_NAME]] not working for Offer Letter Templates - Recruiting Management


Is [[CANDIDATE_FULL_NAME]] supported in Offer Letter Templates?

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Create an Offer Letter to a candidate

2. In the Offer Letter, use token [[CANDIDATE_FULL_NAME]]

3. Token will not work

Candidate Token.png


[[CANDIDATE_FULL_NAME]] is not supported in Offer Letter Templates.


If you want to use a token to show the full name of the candidate, the supported token is [[CANDIDATE_PROFILE_NAME]].

This will work for Offer Letter Templates. Please see screenshot below.

Candidate Token working.png

See Also

2806393 - Interviewer Availability Notification email trigger does not properly resolve [[CANDIDATE_FULL_NAME]] token - Recruiting Management

2682019 - Candidate Profile Tokens - Recruiting Management


[[CANDIDATE_FULL_NAME]] , [[CANDIDATE_PROFILE_NAME]] , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To


SAP SuccessFactors Recruiting all versions