2816684 - Variable Pay - Missing Business Goals

When viewing details for an employee in a variable pay worksheet, the business goals section will have no entries.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

• SAP SuccessFactors Variable Pay

1. You have imported/created business goals as directed in KBA 2077491
2. You have matched it to the correct goal plan, lookup field, and lookup field value
3. Log in as planner
4. Click on the [ ⋮ ] button on a launched worksheet and select "View Details"
5. No business goals will be listed for the employee

This happens when the lookup field used for the business goal is a pick-list, and the lookup value you assign is the label for the pick-list option.

To correct this, you must replace the labels in the Field Lookup Value column with the appropriate optionID of the same label in the pick-list.

1. Go to Admin Center > Company Settings > Manage Business Configuration
2. Look for the lookup field (NOTE: the label may not match exactly, so please reference your data model so that you can use the proper field ID
3. click on Details
4. The pick-list will show the pick-list ID being used by the lookup field
5. Now exit back to Admin Center
6. Go to Company Settings> Picklists Management
7. Click Download Export
8. Open the file
9. Search for the pick-list ID
10. Use the numbers from the second column that equates to the same lookup values that you want to reference in the business goals
11. Now, go to Compensation Home > your template
12. Click on Plan Setup > Plan Details > Manage Business Goals
13. Replace every instance of the lookup field value with the optionID you took from step 10
14. Repeat the process for every lookup field used for your business goals

Once that's done, don't forget to Save, Recalculate Bonus, and then launch a new test form

2077491 - Manage Data - Variable Pay Business Goals

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SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions