Symptom
- Instance Sync Wizard not Completing when selecting more then 100 MDF Data at once.
- Instance Sync keeps showing "Loading" screen and does not finishes the request.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Navigate to Instance Sync Wizard.
- Select more than 100 objects which are available for MDF Data.
- Instance sync wizard page will hang in the Summary section.
Cause
Currently, 100+ MDF data objects cannot be selected due to performance and data issues.
Resolution
- Current workaround is to sync MDF data by batches of 20 objects on each sync run.
- Engineering team is working to improve this on future system releases.
Keywords
instance sync wizard hang, sync not completing, sync MDF wizard error, instance sync not complete , KBA , LOD-SF-PLT-IST , Instance Sync Tool , Problem
Product
SAP SuccessFactors HCM Suite all versions