SAP Knowledge Base Article - Preview

2816789 - The Status of Account Changes to Obsolete After the Customer Merge

Symptom

An account status change from active to obsolete after merge is completed .


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Surviving Account , Surviving Record , Obsolete status , KBA , customer merge , LOD-CRM-ACC , Account , Problem

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