Symptom
Field Mapping in the Field Mapping Tool, is displayed grayed-out.
Environment
SAP SuccessFactors Onboarding 1.0 - All Versions
Reproducing the Issue
- Access Field Mapping Tool
- Check that "Field Mapping" Column is grayed-out
Cause
This is being caused by the Enable Flag marked as "no", in the Manage Business Configuration feature in EC Side
Resolution
- In the Search box, Type Manage Business Configuration
- Click on the HRIS Element, that the Field grayed-out belongs
- Find the Field with the issue.
- Change the Enable flag to "Yes"
Keywords
grayed-out ; field ; gray ; unavailable ; editable , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem
Product
SAP SuccessFactors Onboarding 1905