SAP Knowledge Base Article - Public

2816999 - Field in Field Mapping Tool is greyed-out - Onboarding 1.0

Symptom

Field Mapping in the Field Mapping Tool, is displayed grayed-out.

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

  1.  Access Field Mapping Tool
  2. Check that "Field Mapping" Column is grayed-out

Cause

This is being caused by the Enable Flag marked as "no", in the Manage Business Configuration feature in EC Side

Resolution

  1. In the Search box, Type Manage Business Configuration
  2. Click on the HRIS Element, that the Field grayed-out belongs
  3. Find the Field with the issue.
  4. Change the Enable flag to "Yes"

Keywords

grayed-out ; field ; gray ; unavailable ; editable , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem

Product

SAP SuccessFactors Onboarding 1905