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SAP Knowledge Base Article - PreviewSymptom
You have created an Extension Field XYZ (XYZ stands for the extension field name) in a Quick Create screen (Sales Quote in our example); this field has a default value which is initially being filled as expected. However once you entered the Account ABC, the field value is being cleared.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
extension field, default value, cleared, deleted, empty, blank, create , KBA , LOD-CRM-ACC , Account , LOD-LE-CQP , Customer Quote Processing , Problem
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