SAP Knowledge Base Article - Public

2817036 - Error please enable cookies in your browser and try again received in onboarding

Symptom

  • Error received when trying to access Onboarding from BizX
  • Error: Please enable cookies in your browser and try again

Environment

 SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into BizX
  2. Navigate to Onboarding
  3. Error Received 
  4. Error: Please enable cookies in your browser and try again

Cause

Employee Checkbox is ticked for the affected user trying to access onboarding

Resolution

  1. Navigate to Onboarding
  2. Security
  3. Users
  4. Search the affected user that cannot access onboarding
  5. Check if the Employee checkbox is ticked for the user
  6. Untick the Employee checkbox so it is not ticked or selected
  7. Get the user to check again if they can access onboarding.

Keywords

Unable to access onboarding, Error in onboarding, Please enable cookies in your browser and try again, Employee Checkbox, Employee tickbox , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions