Symptom
- Error received when trying to access Onboarding from BizX
- Error: Please enable cookies in your browser and try again
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log into BizX
- Navigate to Onboarding
- Error Received
- Error: Please enable cookies in your browser and try again
Cause
Employee Checkbox is ticked for the affected user trying to access onboarding
Resolution
- Navigate to Onboarding
- Security
- Users
- Search the affected user that cannot access onboarding
- Check if the Employee checkbox is ticked for the user
- Untick the Employee checkbox so it is not ticked or selected
- Get the user to check again if they can access onboarding.
Keywords
Unable to access onboarding, Error in onboarding, Please enable cookies in your browser and try again, Employee Checkbox, Employee tickbox , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem
Product
SAP SuccessFactors Onboarding all versions