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SAP Knowledge Base Article - PreviewSymptom
While trying to open a ticket in RUI, you are receiving a dump as Error: ControlFactory-Exception for element 'View' - ControlFactory-Exception for element 'PaneContainer' - ControlFactory-Exception for element 'GridLayout' - ControlFactory-Exception for element 'PaneContainer' - ControlFactory-Exception for element 'CustomPane' - ControlFactory-Exception for element 'CustomPane' - Cannot read property 'layout' of undefined
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Environment
SAP Cloud for customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
error, dump, tickets, fiori,control factory, grid layout , KBA , fiori , dump , tickets , control factory , error, dump, tickets, fiori, , LOD-CRM-SRP-UI , Ticket Related UI , Problem
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