SAP Knowledge Base Article - Preview

2817152 - Receiving a "Failed" notification when adding Mentors

Symptom

When creating an Unsupervised and Supervised Mentoring programs no users are able to be added as mentors, when saving a message that says "Failed" appears, no error.  This happened on the Manage Mentoring Programs page within a specific program.  The Failed message does not appear until user clicks "save.  The expectation is that the mentors will save and users can continue setting up their program.


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Environment

SAP SuccessFactors Mentoring

Product

SAP SuccessFactors Succession & Development all versions

Keywords

Mentoring, Supervised Program, Unsupervised Program, Company Data Migrate Job, Add Mentors, Null Pointer Exception , KBA , LOD-SF-MEN-SYS , System Performance , LOD-SF-CDP-SYS , System Performance , Problem

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