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SAP Knowledge Base Article - PreviewSymptom
- You have configured the recording Media Routing Server (MRS) to use ports from port 10000
- In some cases, MRS appears to be using other higher range ports for recording when it is believed ports starting from 10000 are free
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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