Symptom
Within the Tactical Dashboards in Focused Insights Launchpad, attempting to create a new entry via the "Add New Entry" button in the configuration screen results in a "500 Internal Server Error".
A shortdump with the following details is also generated and can be found in tr. ST22:
Category ABAP Programming Error
Runtime Errors OBJECTS_OBJREF_NOT_ASSIGNED
Except. CX_SY_REF_IS_INITIAL
ABAP Program /STDF/TAC_CL_AC===============CP
Application Component SV-SMG-OST
Short Text
Access using a 'ZERO' object reference is not possible.
Information on where terminated
The termination occurred in ABAP program "/STDF/TAC_CL_AC===============CP",
in "CREATE_METRIC_INSTANCE_AVAIL". The main program
was "SAPMHTTP".
In the source code, the termination point is in line 86 of (Include)
program "/STDF/TAC_CL_AC===============CM00A".
The termination is due to exception "CX_SY_REF_IS_INITIAL" occurring in
procedure "CREATE_METRIC_INSTANCE_AVAIL" "(METHOD)".
This exception was not handled locally or declared in the RAISING
clause in the procedure's signature however.
The procedure is in program "/STDF/TAC_CL_AC===============CP". The source
code begins in line 1 of
(include) program "/STDF/TAC_CL_AC===============CM00A".
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Environment
-
SAP Solution Manager 7.2
- Focused Insights 2.0
Product
Keywords
Focused Insights, Tactical, TAC Configuration, Add New Entry, Number Ranges, Intervals, CREATE_METRIC_INSTANCE_AVAIL, /STDF/TAC_CL_AC===============CP, OBJECTS_OBJREF_NOT_ASSIGNED, CX_SY_REF_IS_INITIAL. , KBA , SV-SMG-OST-FI , Focused Insights , Problem
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