SAP Knowledge Base Article - Preview

2817643 - Priority Ticket Is Always Defaulted to Normal

Symptom

All Tickets being created at the system are showing the Priority as Normal.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Social Media ; Ticket ; Priority ; Facebook ; Twitter ; Youtube ; Instagram , KBA , LOD-CRM-SRP , Service Request Processing , How To

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