2817783 - Application Error Occurs when Approve Job Requisition from To-do List - Recruiting Management

An application error occurs when move to pre-approved job requisition from To-do list.

 All Object fields show blank.

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SuccessFactors Recruiting Management - All versions

1. create a job requisition contains a few object fields

 2. send the job requisition to approver

 3. approver click on the job requisition from To-do list

 4. Application error occurs

 5. after click on OK, all object fields lost the value

A custom field used ID "company" in the job requisition template

SF system is using "company" parameter for transferring Company ID.

The field name is the same as the system parameter, that caused the issue.

Update the job requisition template, rename the field "company" to any other IDs.

 Please NOTE: when you update the field ID, all field values in exist job requisition will lost. Please add these values back manually.

object field, Todo list , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem