SAP Knowledge Base Article - Preview

2817845 - How to identify return items (for condition sign change) in CRM

Symptom

You create a follow-up of a business transaction. In your follow-up transaction any of these symptoms occur:

  • The sign of conditions in an item are not changed respect to the source transaction (item is behaving as a non return item)  and you expected the sign to be changed
  • The sign of conditions in an item are changed respect to the source transaction (item is behaving as a return item), and you expected the sign not to be changed


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

positive negative sign , KBA , AP-PRC-PR , Pricing , CRM-BTX-BF-PR , Pricing Interface , Problem

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