SAP Knowledge Base Article - Public

2817899 - Direct Link generated for an Item is not the same as the one generated in custom report

Symptom

A Direct Link generated for item is not the same as the one generated in custom report

Environment

SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Navigate to System Admin > Tools > Direct Link
  2. Enter Item ID that has revision date for example 23/01/2019
  3. Display Link
  4. The value you would get when generated a direct link for this item would be "1548253860000"

Cause

The value generated for revision date in the application side (LMS) will be different from the one generated by custom report, this mismatch will cause the links not working properly

Resolution

In order to resolve the issue you will need to correct the custom report in the way it do the conversions for these revision dates so that it matchs with the one created at LMS application side.

You can try using the link https://www.epochconverter.com that helps you get the conversion.

See Also

2379690 - LMS: Custom Report Development and Support

Keywords

Direct link; Deeplink; custom report; LMS , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions