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SAP Knowledge Base Article - PreviewSymptom
You have deactivated the synchronization of your Outlook Server-Side Add-in and reactivated it after some time, but the appointments and visits are synchronized with older version from outlook instead of newer ones from C4C.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1905
Keywords
Groupware; Outlook; Server-side; Add-in; C4C; Cloud for Customer; Appointments; Visits; Sync; Synchronization; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
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