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SAP Knowledge Base Article - PreviewSymptom
Work Progress of Ticket Items are changed to Ready when Ticket Status is changed to a Status with Assignment Status Planner Action.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Ticket ; Work Progress ; Item ; Requires Work ; Status ; Ticket Type ; Business Configuration , KBA , LOD-CRM-SRP , Service Request Processing , How To
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