SAP Knowledge Base Article - Public

2818138 - Is 'Dependent specific rule' supported for benefits with trigger events ?

Symptom

A benefit with child birth trigger event with 'Dependent specific Rule' set to 'Yes' is configured, but the benefit claim is not triggered consistently.

Environment

SAP SuccessFactors Employee Central

Global Benefits

Reproducing the Issue

  1. Configure a benefit with child birth trigger event with 'Dependent specific Rule' set to 'Yes'
  2. Add 'Child' dependents and check if benefit claim is triggered consistently.

Cause

Currently 'Dependent specific Rule' function is not supported for trigger such as Child Birth Trigger.

Resolution

We request you to raise an enhancement request as per the KBA 2090228.

Keywords

Benefit trigger event, Dependent specific rule , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions