Symptom
A benefit with child birth trigger event with 'Dependent specific Rule' set to 'Yes' is configured, but the benefit claim is not triggered consistently.
Environment
SAP SuccessFactors Employee Central
Global Benefits
Reproducing the Issue
- Configure a benefit with child birth trigger event with 'Dependent specific Rule' set to 'Yes'
- Add 'Child' dependents and check if benefit claim is triggered consistently.
Cause
Currently 'Dependent specific Rule' function is not supported for trigger such as Child Birth Trigger.
Resolution
We request you to raise an enhancement request as per the KBA 2090228.
Keywords
Benefit trigger event, Dependent specific rule , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions