SAP Knowledge Base Article - Public

2818140 - Display on Create Greyed out for Accounts


Display on Create for Account is Greyed out in Server side Add-in Settings


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Email integration.
  2. Go to Groupware Settings.
  3. Go to Profile and edit any profile.
  4. In Opportunity - click on Edit next to "Account" (This is for all objects not only Opportunity).

You will see that "Display on create" cannot be enabled for this



After 1905 release the "Account" field became technical field and cannot be displayed on object creation.


Instead of "Account" user may use "Account (Reference)" field, it contains the same information as "Account" field


Add-in Settings, Display on Create, Account Greyed out , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions