SAP Knowledge Base Article - Public

2818496 - The advanced search result is not correct when you search for a value in a rich text field.


You perform a search using the advanced filter for a rich text field and the result is not correct. A rich text field supports formatting and styling information like font size, color, etc.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Workcenter ABC (ABC refers to the name of the Workcenter)
  2. Open view DEF (DEF refers to the name of the View)
  3. Click on the button "advanced filter"
  4. Search for a value in a rich text field
  5. Execute the search
  6. The result is not correct


For the search in a rich text field it is not enough just to enter the value in the field, it is needed to send the entire formatting and styling with the text so that the basic search is working.


As for now when you search for a value in a rich text field, you get no result. This is actual system behavior.


Advanced Filter, Rich Text, Search, no result, , KBA , AP-RC-MOB-UIF , Responsive UI , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions