SAP Knowledge Base Article - Preview

2818636 - Key Figure Age(s) Brings Unexpected Values

Symptom

When using the key figure Age(s) in Tickets reports, you are seeing unexpected values.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 1905

Keywords

key figure age(s), age(s), processing time, ticket age, ticket time, processing ticket, ticket key figure, CRMSRQHB, ticket, Lead Time, Total Time at Process, Created On, Reported On, Posting Date, Total Time at Request, Total Time at Process , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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