Symptom
An employee is visible in Resource Profile but not shown in Resource Search. The message “Working days are not determined; check work schedule for [employee]” is displayed.
Environment
SAP Business By Design
Reproducing the Issue
- Go to Resource Management work center
- Open Resource Profile view
- Search for the employee and confirm that the employee is visible
- Open Resource Search view
- Search for the same employee and confirm that the employee is not listed
Cause
This is expected system behavior. The Resource Search view displays only employees who have available working time. Employees without maintained availability or working days are not shown in the search results.
Resolution
Check and maintain the employee’s availability:
- Go to Resource Management work center
- Open Resource Profile view
- Search and open the employee
- Click Edit, then open Resource Profile
- Go to the Availability tab
- Check the Resource Availability section
Ensure that working days and availability are properly maintained. If the employee still does not appear despite having availability, please raise an incident with SAP Support for further analysis.
See Also
Keywords
employee not visible resource search, resource profile vs resource search, working days not determined, availability not maintained, employee availability issue, SAP ByDesign resource management , KBA , SRD-HR-RPM , Resource Pool Management , How To
SAP Knowledge Base Article - Public