SAP Knowledge Base Article - Public

2818870 - Employee Not Visible in Resource Search but Available in Resource Profile – SAP Business ByDesign

Symptom

An employee is visible in Resource Profile but not shown in Resource Search. The message “Working days are not determined; check work schedule for [employee]” is displayed.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Resource Management work center
  2. Open Resource Profile view
  3. Search for the employee and confirm that the employee is visible
  4. Open Resource Search view
  5. Search for the same employee and confirm that the employee is not listed

Cause

This is expected system behavior. The Resource Search view displays only employees who have available working time. Employees without maintained availability or working days are not shown in the search results.

Resolution

Check and maintain the employee’s availability:

  1. Go to Resource Management work center
  2. Open Resource Profile view
  3. Search and open the employee
  4. Click Edit, then open Resource Profile
  5. Go to the Availability tab
  6. Check the Resource Availability section

Ensure that working days and availability are properly maintained. If the employee still does not appear despite having availability, please raise an incident with SAP Support for further analysis. 

See Also

2587216 - Filter for Basic Search in Resource Management Does Not Work As Expected

2920650 - Employee Appears in Resource Profile View, but not in Resource Search View of Resource Management Work Center

Keywords

employee not visible resource search, resource profile vs resource search, working days not determined, availability not maintained, employee availability issue, SAP ByDesign resource management , KBA , SRD-HR-RPM , Resource Pool Management , How To

Product

SAP Business ByDesign all versions