Symptom
When trying to include inactive users in an assignment profile, these users are not present in the Preview file.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
-
Click on Existing User in Assignment Profile, when on the AP screen from admin side
OR
- When on the Assignment Profile screen from admin side, click on Manage Rules
- Preview Users in the Assignment Profile
Cause
This is an Expected behavior.
Resolution
Inactive users cannot be added to assignment profiles.
If the user(s) becomes active and meets the Assignment Profile rules, the user will become part of the Assignment Profile once it is synchronized.
See Also
Keywords
sf, sfsf, lms, synchronize, active, Assignment, Profile, inactive, user, rule, missing , KBA , LOD-SF-LMS-ASP , Assignment Profile , How To
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public