SAP Knowledge Base Article - Public

2819144 - Inactive Users are Not Shown in the Assignment Profile - Learning


  • LMS admin is trying to include inactive user in an Assignment Profile
  • LMS admin is checking the preview users in assignment profile and is not able to see inactive users listed


SAP SuccessFactors Learning

Reproducing the Issue

  1. Click on Existing User in Assignment Profile, when on the AP screen from admin side


  1. When on the AP screen from admin side, click on Manage Rules
  2. Preview Users in the Assignment Profile


Expected behavior.


This is an expected behavior. If the user(s) becomes active and meet the Assignment Profile rules, the user will become part of the users in the AP once it is synchronized


sf, success factors, LMS, synchronize status, active , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ASP , Assignment Profile , How To


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