SAP Knowledge Base Article - Public

2819144 - Inactive users are not shown in the Assignment Profile

Symptom

When trying to include inactive users in an assignment profile, these users are not present in the Preview file.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Click on Existing User in Assignment Profile, when on the AP screen from admin side

       OR

  1. When on the Assignment Profile screen from admin side, click on Manage Rules
  2. Preview Users in the Assignment Profile

Cause

This is an Expected behavior.

Resolution

Inactive users cannot be added to assignment profiles.

If the user(s) becomes active and meets the Assignment Profile rules, the user will become part of the Assignment Profile once it is synchronized.

See Also

Keywords

sf, sfsf, lms, synchronize, active, Assignment, Profile, inactive, user, rule, missing , KBA , LOD-SF-LMS-ASP , Assignment Profile , How To

Product

SAP SuccessFactors Learning all versions