Symptom
Learning (LMS) admin is trying to include inactive user in an Assignment Profile
Learning (LMS) admin is checking the preview users in assignment profile and is not able to see inactive users listed
Environment
SAP SuccessFactors Learning
Reproducing the Issue
-
Click on Existing User in Assignment Profile, when on the AP screen from admin side
OR
- When on the Assignment Profile screen from admin side, click on Manage Rules
- Preview Users in the Assignment Profile
Cause
This is an Expected behavior.
Resolution
If the user(s) becomes active and meet the Assignment Profile rules, the user will become part of the users in the Assignment Profile once it is synchronized
Keywords
sf, success factors, LMS, synchronize status, active, Assignment Profile, inactive, expected behavior , KBA , LOD-SF-LMS-ASP , Assignment Profile , How To
SAP Knowledge Base Article - Public