SAP Knowledge Base Article - Public

2819145 - Generate Document button missing for inactive employees?

Symptom

Generate Document button missing in the in  for inactive employees.

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Employee files
  2. Search for any inactive employee
  3. Click on take action and you will notice that the generate document button is missing.

Resolution

This is an expected behavior. For Inactive employees kindly use the Generate Document page and tick the "Include Inactive Users" when generating documents.

You may go to Document Generation - Generate Document page to generate it.

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See Also

2347226 - Employee Central - Document Generation

Keywords

GenerateDocument, InactiveEmployee, Document Generation, Button, Missing, Take Action, Inactive User , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions