Symptom
Generate Document button missing in the in for inactive employees.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Employee files
- Search for any inactive employee
- Click on take action and you will notice that the generate document button is missing.
Resolution
This is an expected behavior. For Inactive employees kindly use the Generate Document page and tick the "Include Inactive Users" when generating documents.
You may go to Document Generation - Generate Document page to generate it.
See Also
Keywords
GenerateDocument, InactiveEmployee, Document Generation, Button, Missing, Take Action, Inactive User , KBA , LOD-SF-EC-DOC , Document Generation , Problem