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SAP Knowledge Base Article - PreviewSymptom
- In SolMan 7.1, Smartforms based on CRM_SLFN_ORDER_SERVICE_01 were used to send e-mails to users with updates about Incidents, but after upgrading to 7.2 you notice that the generated Smartform e-mails are missing some data ("Description" text, "Long Text" memo, etc.)
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SOLMAN, , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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