2819704 - Troubleshooting guide for Job SEND_SYSTEM_RELATIONSHIP_TO_SUPP in SAP Solution Manager 7.2

Symptom

There is an issue with job SEND_SYSTEM_RELATIONSHIP_TO_SUPP, which affects the system relationship registration to SAP for service booking. Meanwhile, on the SAP Support Portal system data page, there are no Monitored Systems listed under SAP Solution Manager 7.2.

https://me.sap.com/systemsprovisioning/systems
no monitored systems.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Solution Manager 7.2

Keywords

Check response from SAP, Unauthorized, Support Hub is not configured correctly, doesn't exist or lacks authorization obj. Maintain System Data for Installation, Your user has no SAP Support Portal user assigned, ICM_HTTP_SSL_PEER_CERT_UNTRUSTED , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , How To

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