2819786 - How to correct an overpayment in a Payment Allocation

Because of an overpayment, you have now a difference in your Payment Allocation and a positive amount in Open Amount. If you select Action > Apply discount or credit and add a negative amount, you receive the error message: "No deductible item with matching amount sign".

SAP Business ByDesign

1. Go to the Payment Management workcenter.
2. Go to the Payment Allocation view.
3. Open the Payment Allocation which has a positive amount in Open Amount.
4. Click on Action > Apply discount or credit and add the negative amount to balance it.

You receive the error message: 'No deductible item with matching amount sign'.

The option Action > Apply Discount or Credit cannot be used for this scenario.

You can correct it only by using the subtab Allocation to G/L Account or Bank Charges, etc. to correct the Open Amount to 0 EUR.

Payment Allocation, overpayment, Apply discount or credit, negative amount, G/L Account, Open Amount , KBA , AP-PAY-PAL , Payment Allocation , Problem