2819786 - Payment Allocation Error: "No Deductible Item with Matching Amount Sign" When Applying Negative Discount or Credit After Overpayment

Due to an overpayment, a difference appears in the Payment Allocation, resulting in a positive amount in the Open Amount field. When selecting Action > Apply Discount or Credit and entering a negative amount, the error message "No deductible item with matching amount sign" is displayed.

SAP Business ByDesign

1. Go to the Payment Management work center.
2. Go to the Payment Allocation view.
3. Open the Payment Allocation which has a positive amount in Open Amount.
4. Click on Action > Apply discount or credit and add the negative amount to balance it.

 Error message: 'No deductible item with matching amount sign'.

The option Action > Apply Discount or Credit cannot be used for this scenario.

The issue can only be corrected by using the Allocation to G/L Account or Bank Charges subtab, to adjust the Open Amount to 0.

Payment Allocation, overpayment, Apply discount or credit, negative amount, G/L Account, Open Amount , KBA , AP-PAY-PAL , Payment Allocation , Problem