SAP Knowledge Base Article - Public

2819861 - Prices view not available offline

Symptom

You can see the Prices view under the Products work center when being online. However, when you go offline, the Prices view disappears.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Log into the system in the following link (offline mode).
  2. Go the Products work centre > Prices view.
    RESULT: You will see all prices.
  3. Synchronize the system.
  4. Go Offline.
  5. Go the Products work centre.
    RESULT: The prices view has disappeared.

Cause

The Prices Workcenter View is available online only.

Resolution

If you consider that this functionality should be available in the system, we would like to kindly ask you to post this request in the SAP Hybris Cloud for Customer influence site:  https://influence.sap.com

Keywords

products, Prices, offline, online, , KBA , LOD-CRM-PRC , C4C Pricing , LOD-CRM-PRO , Products , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1905