SAP Knowledge Base Article - Public

2819861 - Prices view not available offline


You can see the Prices view under the Products work center when being online. However, when you go offline, the Prices view disappears.


SAP Cloud for Customer

Reproducing the Issue

  1. Log into the system in the following link (offline mode).
  2. Go the Products work centre > Prices view.
    RESULT: You will see all prices.
  3. Synchronize the system.
  4. Go Offline.
  5. Go the Products work centre.
    RESULT: The prices view has disappeared.


The Prices Workcenter View is available online only.


If you consider that this functionality should be available in the system, we would like to kindly ask you to post this request in the SAP Hybris Cloud for Customer influence site:


products, Prices, offline, online, , KBA , LOD-CRM-PRC , C4C Pricing , LOD-CRM-PRO , Products , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1905