SAP Knowledge Base Article - Public

2820113 - Pay component onSave rule is not triggering from Benefit Claim

Symptom

When Benefit claim creates Pay Component for employee onSave rule is not being triggered

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits 

Reproducing the Issue

  1. Start Benefit Claim
  2. Finish Claim process
  3. Go to employee profile and check Pay Component
  4. Pay Component onSave rules not triggered

Cause

Expected system behavior

Resolution

When system triggers the Pay Component creation trough Benefits system will not trigger onSave Business Rules for Pay Components by system design. As system creates pay components by Benefits framework.

Keywords

paycomponent rule benefit claim nonrecurring recurring , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions