SAP Knowledge Base Article - Preview

2820161 - Email is Blank in the Ticket

Symptom

When Opening the Email within a Ticket the Email Body area has no visible information, although the Email Body content can be seen under the Attachments faccet.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Email; Blank; Ticket; , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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