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2820211 - Call SAP GUI for Windows failed from SAP Business Client

Symptom

There are 3 symptoms for this scenario:

  • Got MESSAGE_TYPE_X dump

    Category ABAP Programming Error
    Runtime Errors MESSAGE_TYPE_X
    ABAP Program CL_GUI_CFW====================CP
    Application Component BC-FES-GUI

    |Information on where terminated |
    | The termination occurred in ABAP program or include |
    | "CL_GUI_CFW====================CP", in "FLUSH". The |
    | main program was "SAPMSSY4".

  • Got blank screen.
    4.png
  • Got "SAP GUI has closed the communication channel. All sessions are lost. Apply note 520688" error.
    5.png

For the latest scenario when the issue is reproduced directly in SAP GUI, it will end in a crash.

Also from the SAP GUI trace, you may see below error log information.
---
Error: Unknown exception while accessing value for FLPVersion in property cache
---

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Business Client
SAP GUI for Windows

Keywords

MESSAGE_TYPE_X, dump, hanging, blank, launch, 520688, SAP GUI has closed the communication channel, All sessions are lost, NWBC, SAP Business Client, CL_GUI_CFW, SAP GUI, SAP BC, crash, close, trace, not responding, connection lost, Business Client, netweaver, SAPGUI, adobe, billing document, display, PDF, gets lost, connection to SAP GUI, connection to GUI, connection is lost, db inconsistency, database, Enable SAP GUI Ok Code, History , KBA , BC-FES-GUI , SAP GUI for Windows , BC-FES-BUS , Netweaver Business Client , Problem

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